Your first enquiry
Use the enquiry form to describe the problem, how long it has lasted and any treatment you have already had. Include your country and a phone or WhatsApp number.
For consent and detailed discussions in person, an interpreter can be arranged; please ask in advance.
Send what you have
Scans, hearing tests, biopsy results and letters from your doctors help Dr Kana advise you before you travel. Large scan files can be shared by link; the practice will tell you how.
Based on these, you will receive an outline plan: whether a consultation alone is likely to be enough, whether surgery is likely, how long to stay, and an estimate of the fees.
Fees and payment
Patients without South African medical aid pay privately. You will receive separate estimates from the surgeon, the anaesthetist and the hospital, as is usual in South Africa. Some international insurers will pay the hospital directly if arranged beforehand.
Arriving in Johannesburg
Most international flights arrive at O. R. Tambo International Airport. Netcare Milpark Hospital is in Parktown West, close to the city centre and to hotels in Rosebank and Melrose. Netcare Mulbarton Hospital is in the south of the city.
Plan to stay until your follow-up visit, usually five to seven days after surgery. Flying is usually possible after that, but ear and sinus surgery can have particular advice about pressure changes, which Dr Kana will give you.
Common questions
Do I need a visa?
That depends on your passport. Many African countries are visa-exempt for short visits to South Africa. Check with the South African embassy or high commission in your country; the practice can provide a letter confirming your appointment.
Can a family member come with me?
Yes, and it is encouraged. After surgery you should not be alone for the first night out of hospital.
What happens when I go home?
You receive a written report for your own doctor, and you can write to the practice with questions during your recovery.
